Yes, you can check the status of your claim through our online dashboard. The dashboard provides up-to-date information on your claim's progress and allows you to manage and upload any additional required documents.

The processing time for claims typically ranges from 8 to 15 business days once all supporting documentation has been submitted. Claims that are approved and have all necessary payment paperwork provided usually take an additional 3 to 5 business days for processing.

When filing a claim, you will need to provide supporting documentation such as receipts, invoices, or purchase orders to help identify the merchandise. For damage claims, including photos of the damaged items is also recommended to expedite the process.